HOURS OF OPERATION
Weekdays: 7:00 AM to 6:00 PM
Saturdays: 7:00 AM to 3:00 PM
Sundays: 3:00 PM to 5:00 PM
We are generally open around Holidays but on a reduced schedule. Please check each Holiday for special hours.
All dogs must be dropped off between 7:00 AM and 3:00 PMCheck-ins may take anywhere from 15 to 30 minutes depending on your dog's vaccination status. Please provide us with your own written instructions on any medications you would like us to administer to your dog. Please include the name of the drug, what it is prescribed for, the dosage amount, and how often. So, please allow enough time for it. Check-out time is 12:00 noon, i.e. you are not paying for that day if you pick up your dog before 12:00 noon. When you drop your dog off, please tell us if you want him/her bathed at the end of the stay at Starcrest. Go home clean baths are $10.00 for small and medium (under 30lbs), $15.00 for large (over 30lbs), and $20.00 for extra large and hairy.
Tours are happily given Monday through Saturday between 7:00 AM and 3:00 PM. No appointment is necessary. We want you to see Starcrest the way it really is.
Our Cancellation Policy
We understand and tolerate cancellations as long as these are received at least two full business days in advance of the scheduled arrival. Any cancellations received on the day of the scheduled arrival will be charged with a fee equivalent to your dog's boarding rate of that day.